How to manage your subscription purchased on our website?
If your current plan was started on our website, please reach out to Mindway customer support and request a cancellation.
To help us find your account quickly, include the following in your message:
- A clear request to cancel (for example: “Cancel my Mindway subscription”).
- The same email you used to subscribe and log into the Mindway app (or include that email in your message).
- Any other details that could help identify your account, such as a payment receipt or purchase confirmation email. Please note that the proof of purchase email must be original (not forwarded or replied to) and uncropped.
If you need any help, just contact our customer support here.