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  1. Mindway Help Center
  2. Payments & Subscription
 
Articles in this section
  • What currencies are available?
  • What are the accepted payment methods and how to update them?
  • How to manage a subscription purchased on the App Store?
  • How to manage a subscription purchased on the Google Play?
  • How to manage your subscription purchased on our website?
  • I have been accidentally billed twice for the same item. What should I do?
  • Refunds, failed payments, and billing issues
  • Why was my payment declined?

How to manage your subscription purchased on our website?

You can view or cancel your subscription at the Manage Subscription page:

 

  1. Enter the email address you used to register an account with Mindway.
  2. Enter the 4-digit security code sent to the registered email address (If you are not receiving the email with the security code, please check the spam folder. If the problem persists, please contact Mindway support at help@mindway.app.)
  3. Once inside, view or cancel your subscription with one simple click!

 


 

Alternatively, you can reach out to Mindway customer support and request a cancellation.

 

To help us find your account quickly, include the following in your message:

 

  1. A clear request to cancel (for example: "Cancel my Mindway subscription").
  2. Use the same email you used to subscribe and log into the Mindway app (or include that email in your message).
  3. Please include any other details that could help identify your account (such as a payment receipt or purchase confirmation email, etc.).
  4. Finally, sent an email containing the above to help@mindway.app
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